Customer Safety Policy
L VITAMIN LAB LIMITED
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
At L VITAMIN LAB, your safety, comfort, and wellbeing are our top priorities. We are fully committed to delivering all treatments in a safe, professional, and hygienic manner, adhering to the highest standards of practice at all times.
Qualified Care
All treatments are delivered by Lara, a trained and insured vitamin therapist. Lara maintains up-to-date knowledge of safe vitamin therapy practices and follows all professional and ethical guidelines to ensure you receive the highest standard of care.
Medical Screening & Consent
Before your first treatment, you’ll complete a confidential consultation and medical questionnaire to ensure vitamin injections are safe and appropriate for you.
This includes:
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Reviewing medical history and any current health conditions
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Identifying allergies or contraindications
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Discussing your wellness goals and concerns
No treatment will be administered without your full, informed consent.
Treatment Environment
As a mobile wellness provider, we ensure:
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All equipment is sterilised, single-use, or sanitised to medical-grade standards
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Surfaces are disinfected before and after each treatment
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Hands are sanitised, and gloves are worn when necessary
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All sharps and waste are disposed of safely and responsibly
Your space will be respected and left clean and as it was found.
During Treatment
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You will be talked through the process, and your comfort will be monitored throughout
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Treatments are never rushed—we take the time to ensure you feel informed, relaxed, and cared for
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In the unlikely event of a reaction or concern, aftercare advice will be provided, and appropriate action will be taken
Aftercare & Follow-Up
You will receive clear aftercare guidance following your treatment and are always welcome to reach out with questions or concerns. We are happy to provide support post-treatment to ensure your safety and satisfaction.
Insurance & Compliance
L VITAMIN LAB LIMITED is fully insured and complies with all relevant UK health and safety standards. Lara also carries appropriate professional and public liability insurance for mobile treatment services.
Have a Concern?
If at any time you feel uncomfortable, uncertain, or have a question about your safety, please don’t hesitate to get in touch. We take all feedback seriously and will always act in your best interest.
Email: lara@lvitaminlab.com
Website: www.lvitaminlab.com